How to receive money

How receive money in person at a MoneyGram agent location in Switzerland

Your loved ones have sent you money. What's next?

Money was sent to your bank or mobile wallet.

You don't need to do anything. The money will be automatically deposited1!

Money was sent for cash pickup in Switzerland.

With thousands of agent locations worldwide, it's easy to receive money from a location near you.

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1. Find a location

Find a MoneyGram agent location near you

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2. Complete the form, if applicable

Show your valid identification2 document and the reference number to the MoneyGram agent.

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3. Receive your funds

Once verified, you'll receive your money in local currency 3


1 In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram or its agent will be applied. MoneyGram also makes money from currency exchange. Prices are subject to change.

2 Please note, when completing the transfer, the recipient's name on the form must exactly match the name on the ID he or she presents to pick up the transfer, for example, John D. Smith is NOT the same as John David Smith.

   You will need to provide personal identification, usually one or more of the following valid documents: passport, national identity card, Swiss driver's license, government-issued identification, valid Swiss residence permits (N-permits, please ask your MoneyGram Agent for the monthly maximum Receive Amount) or passport with valid visa for Switzerland for nationalities with visa requirements.

3 The pay-out currency is determined by Sender at time of send. Pay-out in a choice of currencies is available only at selected receive locations and subject to availability of that currency at time of collection.